FAQ

E600
Q:Where can I buy Additional cameras for this monitor?
A:Additional camera E600T for his monitor E660 / E662 / E600 will be available soon on amazon, please check it on amazon next
week and then you will find it. Just search AXVUE on amazon.

E610
Q:Do i have to connect it with the internet?
A:The E610 baby monitor is wireless product, it need no wifi and it don't need to connect with internet. Thanks for your
support.

Q:How to use power-save mode?
A:Thanks for your warm inquiry at first. The power-saving mode is the default setting of our baby monitor. The monitor will
enter this mode automatically when it is not plugged in.


E632
Q:Does the E632 cameras work with this model? I thought it did but doesn't appear to want to connect to the E660 monitor.
A:No, it doesn’t match.

Q:Does this require the internet?
A:No, it needs no internet


Q:Are the camera remote adjust?
A:The cameras are not remote adjust at present


Q:Does this camera work on wifi?
A:The monitor and camera are wireless, need no wifi. When you use it, try to settle the cameras and monitor not close the the wifi router


Q:What would cause the two way talk monitor to the camera to stop working?
A:Any questions, feel free to contact our customer service team at customer_service@axvue.com for further assistance.


Q:Can another monitor be added so that you can have a monitor in the kitchen and one in the laundry room?
A:No, one camera can only connect with one monitor at the same time. One monitor can be connected with four cameras at the same time.


Q:Can you pan the camera remotely to look around the room?
A:The cameras are adjustable manually, it cannot be adjusted on the monitor.

 

E662
Q:Is 2 the max on cameras? Or could I do 4?
A:It's expandable up to 4 cameras.


Q:What scope does it have?
A:The camera angle is 45°, you'd better set the camera 1-1.5 meter away from your baby or the crib.


Q:Can you adjust the cameras from the monitor?
A:NO, it's manually adjustable.


Q:Can u use cameras in 2 different rooms?
A:Yes, the effective range is 800 feet.


Q:Can you set one of the cameras up in a different room?
A:Yes, the effective range between the camera and the monitor is about 800 feet. Just keep them within the effecitve range.


Q:does this have a split screen on monitor
A:There's no split screen at presentt, but the screen will switch and scan every 8 seconds automatically if you tur on the
function. Please see the user manual.


Q:How do i get the monitor to stay on constantly?
A:The monitor enters power-saving mode automatically when it is not plugged in. You can turn on the VOX mode when the monitor is not plugged in, any sound will wake up the screen under this mode. But battery consumes quite quickly under this mode. And the screen is always on when it is pluuged in.

 

E650
Q:why does the video go off after so many minutes on its own? The sound stays on but you have to hit any button on unit to reactivate video?
A:Hi Randy, it enters the power-saving mode automatically when the monitor is not plugged in.


Q:Is the dc power connector for the camera 3.5mm or 5.5mm?
A:It is about 3mm.


Q:Is it possible to calibrate the temperature? It is off by about 5 degrees.
A:The temperature sensor is default, it's difficult to calibreate it at present.


Q:How do I change the temp from Celsius to Fahrenheit?
A:Please long press the video on/off button for about 3 seconds.


Q:Can this monitor be viewed by a phone?
A:It is designed to use without a phone. The response and latency is much better than viewing on a phone.


Q:How do i take it off vox? i don't want the screen to turn off automatically.
please follow the steps below:
Step 1. Press the MENU button
Step 2. Select the camera option and press the POWER/MENU button
Step 3. Select the VOX option and press the POWER/MENU buttonto confirm
Step 4. Select the OFF option and press the POWER/MENU button
Then the VOX mode will be turned off.

 

E660
Q:how many megapixels does the camera have ?
A:30W pixels


Q:How is the range? We have a big house and I am out in my yard often. Any issues with range?
A:The effective range in wide space is about 800 feet.


Q:Where can I buy Additional cameras for this monitor?
A:Additional camera E600T for his monitor E660 / E662 / E600 will be available soon on amazon, please check it on amazon next week and then you will find it. Just search AXVUE on amazon.

Q:Does this run on WiFi in order to work?
A:No, it's wireless, need no wifi.


Q:How do you change the temperature back to Fahrenheit? The manual does not show it.
A:Long press the MENU / OK button for about 5 seconds.

 

 

E9650
Q:Does it have to run on battery or can you have the camera plugged in? What voltage does the camera and monitor support for charging?
A:There is re-chargeable battery for the monitor screen, but the camera should be plugged in when using.


Q:Is there a another camera i can buy to pair this monitor with?
A:The extra camera is not available at present.

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